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+1 (800) 266-7798 Toll Free (USA) Support
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+1 (844) 924-7787 MQTT Module Support


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Latest Updates
May
18
Known Issue with Windows 10 Feature update 1803
Posted by James Hunt on 05/18/2018 12:42 PM
After Windows Feature update Windows 10 version 1803 has been installed. Ignition service will no longer start automatically on OS startup. In windows event viewer log you will see the following error:

" The Ignition Gateway service failed to start due to the following error:  Ignition Gateway is not a valid Win32 application."

This issue will be fixed in Ignition 7.9.8

In the meantime, there is a hotfix that you can apply to work around this issue. You can replace the 'IgnitionGateway.exe' located here 'C:\Program Files\Inductive Automation\Ignition' with a new .exe file found here:

Link: https://files.inductiveautomation.com/support/windows10_1803_hotfix/windows-32/IgnitionGateway.exe

Link: https://files.inductiveautomation.com/support/windows10_1803_hotfix/windows-64/IgnitionGateway.exe

In addition to the hotfix the service can also be started by running the following command via a command prompt: "c:\Program Files\Inductive Automation\Ignition\IgnitionGateway.exe" "c:\Program Files\Inductive Automation\Ignition\data\ignition.conf"


This will resolve the startup issues until the fix is released in Ignition update 7.9.8
Read more »



Apr
20
Java and Ignition
Posted by Janice Chan on 04/20/2018 04:29 PM

At Inductive Automation, we are constantly improving Ignition to best serve our customers. As part of this effort, we work closely with our technology partners to ensure the stability of the Ignition platform. Java has long been a strong part of the Ignition platform and we have exciting news about our plans to make the experience of using Java with Ignition easier and more seamless in the future.

Recently, Oracle put out a white paper focusing on their roadmap for Java, which announces that they plan on ending commercial support of Java 8 effective January 2019. While this may seem like a cause for concern, we think this is a great opportunity to inform you about how we are improving Ignition. In talks with Oracle, we were made aware of their roadmap prior to their recent announcement and have been working on our own development plan to continue to make sure that using Java with Ignition is a good experience for our users.

We are planning to embed the open-source version of Java, which is available through OpenJDK, into Ignition v8.0, which is currently in development for release later this year. In v8.0, there will be no need to install Java to launch clients. This change will make Ignition simpler to manage and easier to maintain.

In the meantime, the current version of Ignition, v7.9, will continue to support Java versions 6, 7, 8, and 9, and LTS v7.7 supports Java version 6, 7, and 8. Ignition v7.9 does not currently support Java 10; for more information, please refer to our Knowledge Base article on that subject. No immediate action is needed at this time but we encourage you to consider other available Java distributions such as the OpenJDK, which can be downloaded here. You also have the option to obtain a commercially supported version of Java from Azul Systems. These solutions will not degrade or otherwise affect the performance of your Ignition installation.

If you have any questions or encounter any Java-related issues with your Ignition system, our support staff is available to assist you. Want to know more about the future of Java and Ignition? Please check out our blog post on the subject.


Read more »



Mar
29
Ignition 7.9.7 Now Available
Posted by Janice Chan on 03/29/2018 03:50 PM

The 7.9.7 official release is now available for download on the Ignition downloads page. It contains minor features and bug fixes. You can view a complete list of this in the change log here

7.9.7 is now the recommended download for new installations and upgrades.


Read more »



Feb
13
End of Life: FactorySQL and FactoryPMI
Posted by Peggie Wong on 02/13/2018 09:13 AM

Please be aware that the legacy products FactorySQL and FactoryPMI will reach their End of Life (EOL) on January 1, 2019. After January 1, 2019, FactorySQL and FactoryPMI will no longer be sold or supported by Inductive Automation.

While activations for Factory SQL and FactoryPMI are still possible, we encourage you to upgrade to a non-EOL release in order to receive viable support options for current installations.

If you have any questions or concerns, please refer to the Inductive Automation Support Policy or contact your Account Executive for further details.
Read more »



Jan
29
Ignition 7.9.6 Now Available
Posted by Janice Chan on 01/29/2018 04:03 PM

The 7.9.6 official release is now available for download on the Ignition downloads page. It contains minor features and bug fixes. You can view a complete list of this in the change log here

7.9.6 is now the recommended download for new installations and upgrades.


Read more »