× Inductive Automation Support will be closed 6/19 in observance of Juneteenth. If you have a production affecting issue, you can still reach our emergency support line by calling 1-800-266-7798 (USA Toll-Free) or 1-916-456-1045 (International). Emergency Support is billed at $450 per hour, with a one-hour minimum.

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Inductive Automation is dedicated to providing our customers with high quality product support.
Read our Support Policy for more information.

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Software purchases come with 90 days of free telephone technical support.

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Our telephone support is often enhanced by the use of GoToAssist, which lets our representatives see your issue live, reducing incident resolution times to a minimum. We also offer additional technical support options to our BasicCare, TotalCare and PriorityCare customers including expedited phone support.